Information We Collect

When you engage with somarivexon's team motivation programs, we collect several types of information to deliver our services effectively. The data we gather helps us personalize your learning experience and maintain the quality of our financial education platform.

Personal Identification Data

We collect your name, email address, phone number, and postal address when you register for our programs. This basic information allows us to create your account and communicate with you about course updates, scheduling, and program materials.

Professional Information

To tailor our motivation programs to your team's needs, we may collect details about your industry, company size, role within your organization, and current financial management challenges. This helps us recommend appropriate learning paths and resources.

Technical Data

Our systems automatically log IP addresses, browser types, device information, and usage patterns when you access our platform. We use this technical data to improve site performance, troubleshoot issues, and understand how people interact with our content.

How We Use Your Information

The information we collect serves specific purposes related to delivering and improving our financial motivation services. We're transparent about these uses and obtain your consent where required by Australian law.

• Processing your enrolment in learning programs and managing your account access
• Sending course materials, program updates, and administrative communications
• Personalizing your learning experience based on your goals and progress
• Analyzing platform usage to identify areas for improvement and new feature development
• Responding to your support requests and addressing technical issues
• Sending occasional newsletters about new programs, industry insights, and team motivation strategies (you can opt out anytime)
• Maintaining records for compliance with Australian financial education standards
• Protecting against fraud, unauthorized access, and other security threats

We only use your data for these stated purposes unless we obtain your explicit consent for additional uses or are required by law to process your information differently.

Data Storage and Security

Protecting your information is something we take seriously. Our security measures follow industry standards and comply with Australian privacy regulations.

Your personal data is stored on secure servers located in Australia, with encrypted backups maintained in Sydney and Melbourne data centers. We use SSL encryption for all data transmission between your browser and our servers, protecting your information as it moves across the internet.

Security Measures We Implement

Access to personal data is restricted to authorized staff members who need it to perform their roles. Our team receives regular privacy training, and we conduct quarterly security audits to identify and address potential vulnerabilities.

We use firewalls, intrusion detection systems, and regular security patches to protect our infrastructure. Payment information is processed through PCI-DSS compliant third-party providers – we never store credit card details on our own servers.

Your Privacy Rights

Australian privacy law gives you several rights regarding your personal information. We respect these rights and make it straightforward for you to exercise them.

We'll respond to privacy rights requests within 30 days. If your request is particularly complex, we may need an additional 30 days – we'll let you know if that's the case and explain why the extension is necessary.

Making a Complaint

If you believe we've mishandled your personal information, please contact our Privacy Officer at help@somarivexon.com. We'll investigate your complaint and respond within a reasonable timeframe, usually within 30 days.

If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.

Data Retention Periods

We don't keep your information forever. Our retention practices balance your privacy rights with legal requirements and legitimate business needs.

Third-Party Services

We work with carefully selected service providers to operate our platform and deliver our programs. These partners process personal information on our behalf, and we require them to maintain appropriate privacy and security standards.

Current Service Providers

Our email communications are managed through an Australian-based marketing platform that complies with the Spam Act 2003. Payment processing is handled by a PCI-DSS certified provider with servers in Australia. Analytics services help us understand how people use our site, though we've configured these tools to anonymize IP addresses and respect do-not-track signals where possible.

We conduct annual reviews of our service providers to verify their privacy practices align with Australian standards. Any provider with access to personal information signs a data processing agreement that specifies their obligations and limitations.

International Data Transfers

Some of our service providers operate servers outside Australia. When your information is transferred internationally, we ensure adequate protections are in place through contractual commitments and verification that the receiving country has substantially similar privacy protections to Australia's APPs.

Currently, backup data may be transferred to cloud infrastructure in Singapore, which has been recognized as having adequate data protection standards. We never transfer data to jurisdictions with weak privacy protections.

Cookies and Tracking Technologies

Like most websites, we use cookies and similar technologies to remember your preferences and understand how you interact with our platform. You have control over these technologies.

Types of Cookies We Use

Essential Cookies: These are necessary for the site to function. They remember your login state and course progress. You can't fully disable these without breaking core functionality.

Analytics Cookies: We use these to understand which pages are most visited, how long people spend on different sections, and where visitors come from. This helps us improve our content and user experience.

Preference Cookies: These remember your choices like language settings, notification preferences, and display options to make your experience more personalized.

You can manage cookie preferences through your browser settings. Most browsers let you block or delete cookies, though this may affect site functionality. Our platform also includes a cookie consent manager where you can adjust your preferences for non-essential cookies.

Children's Privacy

Our services are designed for adult professionals and business teams. We don't knowingly collect information from individuals under 18 years of age without parental consent.

If you're under 18 and interested in our programs, please have a parent or guardian contact us at help@somarivexon.com to discuss appropriate arrangements. If we discover we've inadvertently collected information from a minor without proper consent, we'll delete that data promptly.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, and business operations. When we make significant changes, we'll notify you through email and display a prominent notice on our website.

Minor updates that don't materially affect how we handle your information may be posted without direct notification. We recommend checking this page occasionally to stay informed about our current practices.

The "last updated" date at the top of this policy indicates when the most recent changes were made. Previous versions are available upon request by contacting our Privacy Officer.